Agreement to terms
These Terms of Service (“Terms”) govern your access to and use of the website operated by Sadhu Roll Industries (“we,” “us,” or “our”) at www.sadhuroll.com (the “Site”), and your relationship with us when you inquire about or purchase our products.
By accessing or using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Site.
Use of the website
You agree to use the Site only for lawful purposes and in a way that does not:
- Violate any applicable law or regulation.
- Infringe the rights of others, including intellectual property rights.
- Introduce malware, attempt unauthorized access, or disrupt the Site or our systems.
- Scrape, harvest, or automate access to the Site in a manner that interferes with normal operation.
We may suspend or terminate access to the Site if we reasonably believe you have violated these Terms or pose a risk to the Site or other users.
Products and services
Sadhu Roll Industries manufactures and supplies labeling and packaging products including, without limitation, thermal paper rolls, POS rolls, barcode labels, adhesive labels, stickers, and thermal transfer ribbons.
Product descriptions, images, and specifications on the Site are provided for general information. Actual products may vary within industry tolerances. Colors, materials, and finishes may differ slightly from displayed samples. Final specifications are confirmed in quotations, orders, or written agreements.
Orders, pricing, and payment
Quotations, prices, lead times, and payment terms are subject to confirmation in writing. Unless otherwise agreed, taxes, shipping, and duties are additional. We reserve the right to correct pricing errors or cancel orders if an offer was clearly erroneous.
Custom orders may require approvals, deposits, or minimum quantities as stated in your order confirmation. Cancellation or change policies depend on production status and will be communicated for your specific order.
Intellectual property
All content on the Site (including text, graphics, logos, and layout) is owned by Sadhu Roll Industries or its licensors and is protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from Site content without our prior written consent.
When you provide artwork, trademarks, or other materials for custom production, you represent that you have the right to use them and you indemnify us against claims arising from such materials (see Indemnification).
Disclaimer
The Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.
We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. Use of the Site is at your own risk.
Limitation of liability
To the maximum extent permitted by applicable law, Sadhu Roll Industries and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of the Site or products, even if advised of the possibility of such damages.
Where liability cannot be excluded, our total aggregate liability arising from these Terms or the Site shall be limited to the amount you paid us for the specific product or service giving rise to the claim in the twelve (12) months preceding the claim, or if none, one hundred Indian Rupees (INR 100), as permitted by law.
Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the greatest extent permitted by law.
Indemnification
You agree to defend, indemnify, and hold harmless Sadhu Roll Industries and its affiliates from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights, including materials you supply for custom production.
Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-law principles. You agree that courts located in Ahmedabad, Gujarat, India shall have exclusive jurisdiction over disputes arising from these Terms or the Site, subject to any mandatory consumer protections in your jurisdiction.
Changes to these terms
We may update these Terms from time to time. The “Last updated” date reflects the latest revision. Your continued use of the Site after changes constitutes acceptance of the updated Terms where permitted by law.
Contact
For questions about these Terms, contact us at sadhuroll@gmail.com or:
Sadhu Roll Industries
74, Pushpak Industrial Estate, Phase 1,
Vatva GIDC, Near Neeka Tube Compound,
Ahmedabad – 382445, Gujarat, India