Introduction
Sadhu Roll Industries (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you use www.sadhuroll.com (the “Site”), communicate with us, or inquire about our products and services.
By using the Site or submitting information to us, you agree to this Privacy Policy. If you do not agree, please do not use the Site or submit personal data through it.
Information we collect
We may collect the following categories of information, depending on how you interact with us:
- Contact and identity data: name, company name, phone number, email address, and similar details you provide when you request a quote, submit a contact form, email us, or call us.
- Business and inquiry details: product interests, quantities, specifications, messages, and other content you choose to share.
- Technical and usage data: IP address, browser type, device type, general location (region/country), pages viewed, referring URLs, and timestamps — typically collected through cookies and similar technologies.
How we use your information
We use personal information for purposes such as:
- Responding to inquiries, providing quotations, and fulfilling or negotiating orders.
- Operating, maintaining, and improving the Site and our communications.
- Understanding how visitors use the Site (analytics) to improve content and user experience.
- Complying with legal obligations, enforcing our terms, and protecting our rights and the safety of others.
- Sending service-related messages; where permitted, sharing news or offers (you may opt out of marketing).
Legal basis for processing
Where applicable law requires a legal basis, we rely on one or more of the following: your consent; performance of a contract or steps prior to entering a contract; our legitimate interests (such as operating the Site, improving services, and securing our systems), balanced against your rights; or compliance with legal obligations.
Data retention
We retain personal information only as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and our relationship with you.
Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or to data portability. You may also withdraw consent where processing is consent-based.
To exercise applicable rights, contact us using the details in Contact us. We may need to verify your identity before responding.
Security
We implement appropriate technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.
Children's privacy
The Site is not directed at children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.
Cross-border transfers
If we transfer personal information outside your country, we will take steps consistent with applicable law to ensure appropriate protection (for example, contractual safeguards).
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the latest revision. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated policy where permitted by law.
Contact us
For privacy-related questions or requests, contact us at sadhuroll@gmail.com or write to:
Sadhu Roll Industries
74, Pushpak Industrial Estate, Phase 1,
Vatva GIDC, Near Neeka Tube Compound,
Ahmedabad – 382445, Gujarat, India